Guiding Large Language Models (LLMs) Toward Better Fraud and Scam Classification
Generative AI can be useful for classifying fraud and scams but adding context and a strong knowledge base can help provide better results.
Surviving a Scam: Managing the Impacts and Moving Forward
Learn how financial institutions can provide support to scam victims by helping them manage financial loss and prevent future fraud.
Protecting Customers During Stressful Moments: Understanding Scam Risk Across Customer Segments
Learn how criminals exploit life transitions like home buying, grief, and disasters to perpetrate scams—and what financial institutions can do to protect vulnerable customers.
Explore New Educational Resources in our Account Takeover Fraud Mitigation Toolkit
The Account Takeover Fraud Mitigation Toolkit has a fresh installment of content that explores prevention and detection through realistic scenarios, interactive quizzes, training videos and downloadable resources.
How Teens and Young Adults are Victimized: Understanding Scam Risk Across Customer Segments
Scam losses among teens and young adults are on the rise. Learn more about the opportunities financial institutions have to strengthen education, implement targeted controls and build trust with younger account holders.
Protect Your Vacation from Property Rental Scams
Summer vacations are in full swing and so are the opportunities for criminals to exploit travelers through rental scams. Learn how to recognize the scam warning signs before you book your vacation.
Anyone Can be a Victim: Understanding Scam Risk Across Customer Segments
Criminals don’t always choose victims at random. Learn how various groups are targeted and what financial institutions can do about it.
The Art of Assessing Customer Intent: Authorized Party Fraud Trends
Financial institutions face rising authorized party fraud. Discover how to assess customer intent and strengthen controls across the customer lifecycle.
What Is Real? How AI Is Transforming Synthetic Identity Fraud
Learn how AI is transforming synthetic identity fraud, enabling criminals to create fake identities at scale and how financial institutions are fighting back.